Privacy policy & Imprint

Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.

 

1. Access data and hosting
You can visit our websites without giving any personal information. Whenever a website is called up, the web server merely automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. In accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO, this serves to safeguard our predominant legitimate interests in a correct presentation of our offer in the context of a weighing of interests. All access data will be deleted at the latest seven days after the end of your site visit.

 

2. Data collection and use for processing the contract, making contact and for opening a customer account
We collect personal data that you voluntarily submit to us when you place an order or contact us (e.g. via contact form or by email).
Mandatory fields are marked as such because we absolutely need those data to perform the contract or process your contact request and you would otherwise not be able to complete your order or send the contact request. It is evident in each input form what data are collected. We use the data that you disclose to us to perform the contract and process your enquiries according to Art. 6 (1) (b) GDPR.
As far as you have given your consent according to Art. 6 (1) (a) GDPR by creating Your customer account, we use Your data for the purpose of opening the customer account.

Upon completion of the contract or deletion of your customer account, any further processing of your data will be restricted, and your data will be deleted upon expiry of the retention period applicable under relevant regulations, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by law, of which we inform you in this notice. Your customer account can be deleted at any time. For this purpose you can either send a message to the contact option specified below or use the relevant function available in the customer account.
The person responsible for data processing is: Enrique Michael Schinkel, Laxion 3, 8560 Pegeia, Cyprus, E-Mail: shop@rasenrakel.de.

 

3. Data transfer
In order to fulfil the contract in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service for the purpose of processing payments. In some cases, the selected payment service providers also collect this data themselves if you open an account there. In this case you must log in to the payment service provider with your access data during the ordering process. In this respect the data protection declaration of the respective payment service provider applies.

 

4. Marketing via E-mail, Mail
E-mail advertising upon subscription to the newsletter

If you subscribe to our newsletter, we will regularly send you our email newsletter based on your consent according to Art. 6 (1) (a) GDPR, using the data required or disclosed by you separately for this purpose.

This can either be done by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to the further use of your data or we have reserved the right to use your data for other purposes that are permitted by law and about which we inform you in this privacy policy.

The newsletter is sent to you by our service provider who processes data on our behalf and to whom we disclose your email address.
This service provider is located within a country of the European Union or the European Economic Area.

 

5. Cookies
In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use technologies on various pages, including so-called cookies. This serves to protect our legitimate interests in an optimized portrayal of our offer, which outweigh our interests in the context of a balancing of interests as per Art. 6 para. 1 p. 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies). You can see the duration of the storage in the cookie settings of your web browser. You can set your browser to inform you about the setting of cookies and decide individually about their acceptance or to exclude the acceptance of cookies for certain cases or generally. Every browser differs in the way it manages cookie settings. his is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for the respective browsers under the following links:

Internet Explorer™: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14
Chrome™: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : https://help.opera.com/de/latest/web-preferences/#cookies

Not accepting cookies may limit the functionality of our website.

How do we use Klick-Tipp?


(1) In our online communication with you, we use the services of KLICK-TIPP LIMITED, 15 Cambridge Court, 210 Shepherd's Bush Road, London W6 7NJ, United Kingdom. The representative of KLICK-TIPP LIMITED within the meaning of Article 27 of the GDPR is Michael Kapst, Rotherstrasse 21, 10245 Berlin, DSGVO-Vertreter@klick-tipp.com. We obtain these services via a main contractual relationship with Digistore24 GmbH, St.-Godehard-Strasse 32, 31139 Hildesheim. Digistore24 is a reseller that sources products or services, such as Klick-Tipp, and sells them to buyers without significant further processing. With Klick-Tipp itself, we have additionally concluded an order processing in the sense of Article 28 DSGVO. This ensures that we have full control over the personal data processed there and that Klick-Tipp implements our instructions in a mirror image.

(2) We store your contact data with Klick-Tipp and, where applicable, process the data we via the online marketing tools described in in this privacy policy. This is because these providers are fully integrated with Klick-Tipp via a secure interface. Therefore, it is possible that Klick-Tipp obtains knowledge of this data, whereby - as already mentioned above - Klick-Tipp has no right of use of its own with regard to this data and is fully subject to our instructions.

(3) Furthermore, we have the possibility to link your personal data with so-called tags with Klick-Tipp. Klick-Tipp distinguishes between two types of tags:
SmartTags: when a contact signs up via a sign-up form, he or she automatically receives a tag with the name of the relevant sign-up form. Klick-Tipp also automatically sets the tags "Email received", "Email opened", "Email clicked" and "Email viewed in browser".
Manual tags: In addition to SmartTags, manual tags can be created. For example, you can tag contacts with the tag "Customer" or - even more specifically - with the tag "Product B purchased".

(4) The details about these and other features we use at Klick-Tipp can be found in the Klick-Tipp manual.

 

(5) Klick-Tipp's privacy policy can be found here.

(6) Klick-Tipp's anti-spam policy can be found here.

Google reCAPTCHA
For the purpose of protection against misuse of our web forms as well as against spam, we use the Google reCAPTCHA service in some forms on this website. Google reCAPTCHA is an offer by Google Ireland Limited, a company incorporated and operated under the laws of Ireland with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). By verifying a manual entry, this service prevents automated software (so-called bots) from carrying out abusive activities on the website. In accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO, this serves to protect our legitimate interests in protecting our website from misuse as well as in ensuring that our online presence is presented without disruption.

Google reCAPTCHA uses a code embedded in the website, a so-called JavaScript, to check methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website including your IP address is usually transferred to a Google server in the USA and stored there. In addition, other cookies stored by Google services in your browser are evaluated by Google reCAPTCHA.
Personal data is not read out or saved from the input fields of the respective form.
As far as information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here.
On the basis of this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
You can prevent the collection of data generated by the JavaScript or the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by preventing the execution of JavaScript or the setting of cookies in your browser settings. Please note that this may limit the functionality of our website for your use.
You can find more information about Google's data protection policy here.

6. Social Media
Use of social plugins from Facebook, Instagram, Pinterest, using the Shariff solution

Social buttons from social networks are used on our website. 

This serves to protect our legitimate interests, which predominate in a balancing of interests, in the optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. In order to increase the protection of your data when visiting our website, these buttons are not fully integrated into the page as plug-ins, but only by using an HTML link. This integration ensures that when a page of our website containing such buttons is called up, no connection is yet established with the servers of the provider of the respective social network.

If you click on one of the buttons, a new window of your browser will open and call up the page of the respective service provider, where you can (if necessary after entering your login data) press the Like or Share button, for example.

For the purpose and scope of data collection and the further processing and use of data by the providers on their sites as well as a contact option and your rights and settings options for the protection of your privacy, please refer to the providers' data protection information:
https://www.facebook.com/policy.php
https://twitter.com/privacy
https://developers.google.com/+/web/buttons-policy
https://help.instagram.com/155833707900388
https://about.pinterest.com/de/privacy-policy
https://www.xing.com/privacy

Youtube Video Plugins
This Website has third-party content embedded on it. This content is provided by Google LLC ("Provider").

Youtube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

The extended privacy setting is activated for videos from Youtube that are embedded on our site. This means that no information from website visitors is collected and stored by Youtube unless they play the video. The embedding of the videos serves to protect our legitimate interests in an optimal marketing of our offer according to Art. 6 para. 1 p. 1 lit. f DSGVO, which prevail in the context of a balancing of interests.
For the purpose and the extent of the data collection and the further processing and use of the data by the providers, as well as your rights in this regard and setting options for protecting your privacy, please refer to the privacy policy of Google https://developers.google.com/+/web/buttons-policy.

Our online presence on Facebook, Google, Twitter, Instagram, Pinterest, Xing, LinkedIn.

Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. We provide information about our products and ongoing special promotions on these platforms.

When you visit our online presence in social media, your data may be automatically collected and stored for market research and advertising purposes. So-called user profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your end device. The visitor behaviour and interests of the users are stored in these cookies. This serves according to Art. 6 Para. 1 lit. f. DSGVO, this serves to safeguard our legitimate interests, which predominate in the context of weighing up interests, in an optimised presentation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for consent (permission) to data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a DSGVO.
As far as the aforementioned social media platforms have their headquarters in the USA, the following applies: The European Commission has issued an adequacy finding for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
For detailed information on the processing and use of data by the providers on their websites, as well as a contact option and your rights and settings options for the protection of your privacy, in particular the option to object (opt-out), please refer to the providers' data protection notices linked below. Should you nevertheless require assistance in this regard, you can contact us.
Facebook: https://www.facebook.com/about/privacy/

The data processing is based on an agreement between jointly responsible parties in accordance with Art. 26 DSGVO, which you can view here:


https://www.facebook.com/legal/terms/page_controller_addendum

Google/ YouTube: https://policies.google.com/privacy

Twitter: https://twitter.com/de/privacy
Instagram: https://help.instagram.com/519522125107875
Pinterest: https://about.pinterest.com/de/privacy-policy
LinkedIn: https://www.linkedin.com/legal/privacy-policy
Xing: https://privacy.xing.com/de/datenschutzerklaerung

Possibility of objection (Opt-Out):
Facebook: https://www.facebook.com/settings?tab=ads
Google/ YouTube: https://adssettings.google.com/authenticated
Twitter: https://twitter.com/personalization
Instagram: https://help.instagram.com/519522125107875
Pinterest: https://www.pinterest.de/?next=/settings/
LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
Xing: https://privacy.xing.com/de/datenschutzerklaerung/welche-rechte-koennen-sie-geltend-machen/widerspruchsrecht

7. Contact details and your rights
As a data subject, you have the following rights:

  • in accordance with Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent described therein;
  • in accordance with Art. 16 DSGVO, the right to demand the immediate correction of incorrect or incomplete personal data stored by us;
  • according to Art. 17 DSGVO the right to demand the deletion of your personal data stored with us, as far as further processing is not
    – on the exercising of the right to freedom of expression & information;
    – to fulfil a legal obligation;
    –  for the reasons of public interest or
    –  is necessary for the assertion, exercise or defence of legal claims;
  • In accordance with Art. 18 DSGVO, the right to demand the restriction of the processing of your personal data, provided that
    – the correctness of data is disputed to you; 
    – the processing is unlawful, but you refuse to delete it;
    – we no longer need the data, but you need it to assert, exercise or defend legal claims or
    – you have lodged an objection to the processing pursuant to Art. 21 DSGVO;
  • in accordance with Art. 20 DSGVO, the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another responsible party;
  • pursuant to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters for this purpose.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consents granted or objection to a specific use of data, please contact us directly via the contact data in our imprint.

 

Imprint
Responsible as per § 55 RStV:
Simone Schinkel
Bessemerstraße 82
D-12103 Berlin
E-Mail: shop@rasenrakel.de

Website owner: SESOBRA Marketing & Vertrieb Ltd., Gladstonos 12-14, CY-8046 Peyia




The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/.
We are willing to participate in an out-of-court dispute resolution procedure before a consumer arbitration board.

 

Right of objection
Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which are predominant when weighing up the interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. As far as the processing is for other purposes, you are only entitled to a right of objection if there are reasons arising from your particular situation.

After exercising your right of objection, we will not process your personal data further for these purposes, unless we can prove compelling reasons for processing worthy of protection that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data further for this purpose.

Privacy policy created with the Trusted Shops legal texter in cooperation with Wilde Beuger Solmecke Rechtsanwälte.